Refund Policy

RETURN POLICY

Last updated May 31, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

Where there are quality problems we do not accept returns, we can make up a new to you. If the goods do not have any quality problems and still need to be returned, all the costs incurred then in the return process, will be paid by the buyer, which the buyer must be aware of.

Shenzhen BGMMED Technology Co., Ltd.
Attn: Returns
RMA #__
D412, Hongwan Business Center, Bao’an District, Shenzhen, China.

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least __ days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service Email below to arrange a refund or exchange.
info@boxym.com

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
info@boxym.com